Business Development Program

WTI - WORLDPAC Training Institute

Business Training

The WORLDPAC Business Development Program was created in 1997 as an added value to our customers. The program provides training in the management of the repair shop business. These management classes have been presented to thousands of WORLDPAC customers and their managers. The tools provided in these classes help repair shops increase productivity, increase profits, as well as how to deal with troubled areas of the business.

Service Advisor Skills for Success

Date: Saturday December 13, 2025

3030 W. Gate City Blvd., Greensboro, NC (map)

Instructor: Betty Jo Young

Class ID: BD3488

Cost: $ 385

-79.8405214 36.044913

The Customer Says NO, Now What?

TWO DAY EVENT

Date: Monday January 12, 2026 , Thursday January 1, 1970
Time: 6:00 PM ~ 8:00PM EST / 3:00PM ~ 5:00PM PST

Instructor: Rick White

Class ID: OLT490

Cost: $ 150

36.798289 -100.478409

Service Advisor Skills for Success

Date: Saturday February 21, 2026

2151 Laurelwood Road, Santa Clara , CA (map)

Instructor: Betty Jo Young

Class ID: BD3489

Cost: $ 385

-121.9615341 37.3838455

Service Advisor Skills for Success

Date: Saturday April 11, 2026

10249 W Irving Park Rd, Schiller Park, IL (map)

Instructor: Betty Jo Young

Class ID: BD3492

Cost: $ 385

-87.885303 41.955461

Service Advisor Skills for Success

Date: Saturday November 14, 2026

15920 West Valley Highway, Seattle, WA (map)

Instructor: Betty Jo Young

Class ID: BD3491

Cost: $ 385

-122.2463127 47.4600996